Q: I collected donations for my team via cash, check, facebook fundraising, or another method. How do I make my team’s thermometer reflect that amount?
Answer: Probably a team!
-Register as an individual if:
Answer: Probably not! Everyone who registers has an individual page. The total amount raised by each individual on the team adds up to make the total amount raised by the team. Click the team name link on your fundraising page to see your team’s page!
If you did register as an individual by mistake, follow the instructions below to join a team:
Answer: Sure thing! Simply:
*Same process works to quit a team and become a solo walker, or to start your own team! *
Answer: Let’s look into this:
3. I am the team captain, I logged in with the same credentials as last year, and I *still* can’t get logged in.
A: Don’t worry, we’ll figure this out. Please email firstname.lastname@example.org with your name and your team name.
Answer: Yes! There’s no system code for a t-shirt this year, but never fear; at the event, the team captain will get a coupon for 1 shirt for every $100 raised to distribute among the team. (Additional shirts will be sold at the event for $10 each)
Answer: Great question! Thanks for raising money for a great cause. Have you seen our fundraising resources page with fundraising tips and tricks? There's a lot of great ideas to get you started:
Thanks again for the time, effort, and resources you put into fundraising to help others rise above seizures. We literally couldn't do it without you!
Answer: Nope! Feel free to set an ambitious goal; there's no harm in trying, and you won't be responsible for the balance if you fall short. Thanks for fundraising for this important cause!
Answer: Sorry about that, and thank you for your generosity! The limit is $500 to prevent accidental large gifts that cost us a fortune in credit card fees. Two solutions:
Answer: Team captains can visit their participant center and report and “unconfirmed” gift. The amount will be reflected on the team total & their thermometer will move accordingly - & we’ll make a note to settled up at the walk.
Answer: A gift made to a team member is also a gift made to a team! Check the team's page to see your team’s total.
If you'd still like to change gift attribution, please email email@example.com with your name, the amount donated, and the name of the team or individual that the gift should go to.
Answer: Awesome! Please contact Keri Olufson at firstname.lastname@example.org or 651.287.2330 to make that happen.